I’m back from oblivion (or rather, my domain is)!
Five weeks ago, I moved bradlauster.com to a new host and in the process, consolidated all my domains with one registrar.
Two weeks ago, NameZero, the company through whom I originally registered bradlauster.com, decided to mass move all their domains over to a new registrar. Unfortunately, the program they used to transfer those domains didn’t look to see whether or not NameZero actually owned the domains it was transferring. As a result, my domain was transferred to Network Solutions, with a completely incorrect set of name servers attached to it.
The problem was further exacerbated by the fact that the program that accepted the incoming transfers on Network Solutions’ end, didn’t check to see if transferee was actually authorized to do so.
To top it all off…Network Solutions has a policy of rejecting transfers on domains that they have held for less that sixty days. So, after NameZero incorrectly transferred control of my domain to Network Solutions, they couldn’t transfer it back!
Frankly, I’m flabbergasted that this could have happened in the first place. Imagine if I had been running a store on my domain. I would have lost two weeks of business!
To put this in perspective: two weeks of sales for Amazon.com is about $62,900,000*. Yep, that’s 62.9 MILLION!
If nothing else, this experience has fueled my fire to improve peoples’ lives through better software design. Look out world!
* Source: Amazon.com 1999 annual report